How to Reduce Client No-Shows
Client no-shows can be one of the most frustrating aspects of running a business. Whether you run a salon, doctor’s office, gym, clinic, or anything other client-based business, no-shows can throw a serious wrench into your operations. In addition to lost revenue, absent clients can also cost you:
- Employee productivity
- Customer retention
- Customer engagement
- Valuable time
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Now more than ever, businesses are turning to subscription-based models to offer unique and convenient experiences for their customers. From 2013 to 2018 alone, the subscription e-commerce market grew by more than 100%, and it shows no signs of slowing down anytime soon. Beauty products, healthy meals, pet supplies, clothing, fitness classes, workshops, seminars, television shows, movies; the types of subscriptions offered today are increasingly convenient and virtually endless.
Continue reading “5 Keys to a Successful Subscription-Based Business”
Cold calls and emails, intense marketing campaigns, meeting new people, perfecting your sales pitch — building a customer base for any small business is no easy feat. But once you get over those hurdles and finally acquire new customers, the hardest part is over, right? Not so fast.
Continue reading “4 Easy Tips for Customer Retention”