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With golf season in full swing, courses and clubs are busier than ever managing their business. From scheduling (and rescheduling) tee times to payroll and employee management, business owners have a lot on their plate. Unfortunately, that leaves little time to focus on tasks that need more attention.
Whether you’ve been taking online appointments for years or are just beginning to offer your clients the option to meet with you online, you know that managing these remote appointments can be a hassle. Coordinating with clients, remembering to send reminders, setting up a GoToMeeting or Zoom link, and troubleshooting with a client can waste you and your staff’s precious time and resources.
How to Reduce Client No-Shows
Client no-shows can be one of the most frustrating aspects of running a business. Whether you run a salon, doctor’s office, gym, clinic, or anything other client-based business, no-shows can throw a serious wrench into your operations. In addition to lost revenue, absent clients can also cost you:
- Employee productivity
- Customer retention
- Customer engagement
- Valuable time
Now more than ever, businesses are turning to subscription-based models to offer unique and convenient experiences for their customers. From 2013 to 2018 alone, the subscription e-commerce market grew by more than 100%, and it shows no signs of slowing down anytime soon. Beauty products, healthy meals, pet supplies, clothing, fitness classes, workshops, seminars, television shows, movies; the types of subscriptions offered today are increasingly convenient and virtually endless.