Membership/Subscription Management Introduced!

We’re super excited to announce the introduction of another new feature available now in your FlexBooker account: Membership management!

A highlight of the features available are:

  • Set up membership plans, to be charged automatically on a recurring basis
  • Automated charging and payment failure re-tries and client alerts
  • A membership portal for them to purchase plans and update their billing information
  • The ability to set up flexible promotions, including free trial periods

It’s a great way to grow your business while giving your clients the ability to pay for their packages/plans automatically without needing to pay every time they make an appointment.

With FlexBooker, you can set up different membership plans to offer to your customers. Each plan entitles your customers to book either a certain number of appointments or a certain length of time per month, week, or year.

FlexBooker automatically handles processing the customer’s credit card at the beginning of each billing period. If a stored credit card fails, we’ll email the user with a link to update their subscription before it’s suspended.

A little bit more detail:

You can create as many different plans for your members to subscribe to as you desire, and each one is super flexible:

You can choose the price, along with how many sessions they get with their package for each billing period, along with choosing the duration of the billing period (i.e. how often their plan renews automatically). You can even choose when to suspend non-paying members if their credit card doesn’t process after a certain number of times.

Discount/Promo codes are also super flexible! You can choose:

Discount Amount – can be either a percentage or a fixed amount of money to be discounted off the monthly subscription price.

Applies forever? – decide if this promotion discounts the price for all future billing periods or just the first X billing periods. This is really helpful if you want to have an introductory promotion, such as $10 off a new member’s first month only!

As you would expect, your members can purchase memberships (i.e. subscribe to one of your plans) from a link you can include in any email or via a form you can embed right on your website.

There’s a lot of helpful information about how to set up and manage everything subscription-related here in our help section.

Please let us know at support@flexbooker.com or through the chat system on our website if you have any questions or if there’s anything we can help with!

FlexBooker introduces GoToMeeting integration

Does your business schedule meetings with remote clients? Offering one-on-one screen-share meetings is a great way of forging lasting connections, even if you can’t be in the same physical space.

In combination with offering your prospective and current clients online appointment booking, using industry-leading meeting software GoToMeeting can steamline your customer acquisition and retention workflows.

When your customers schedule an appointment online with FlexBooker, they will immediately be sent a confirmation email and SMS with a link to an automatically-generated GoToMeeting.

In the coming weeks, we’ll be adding support for other meeting providers such as Google Hangouts. Have a meeting provider you’d like to see? Let us know.

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Online tools can be of great use to small businesses when they are in need of any change for the better. But once you get them you shouldn’t just use their basic feature. Try to get into the ways you can improve the user experience of a tool. One such example is an online appointment scheduling software that offers such features that have to be explored and can improve how your business grows and develops. In this blog post we will talk about exactly that. Let’s dive into the subject.

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