Last modified: 5/23/2018
Children Under the Age of 13
Our Website is not intended for children under 13 years of age . No one under age 13 may provide any information through the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on or through this Website or on or through any of its features, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete such information. If you believe we might have any information from or about a child under 13, please email us at privacy@FlexBooker.com.
Information We Collect About You and How We Collect It
Through the Website we may collect the following kinds of information about you: (a) information that you provide that personally identifies you and/or your customers; (b) information that does not personally identify you and/or your customers; and (c) information about your internet connection, the equipment you use to access our Website and usage details (“Website Usage Information”) that we automatically collect when you visit our Website or that you provide us .
Personally Identifiable Information
Consent. We may use your personal information as described in this Policy subject to your consent. To withdraw your consent, please contact us at email@example.com. You may also refrain from providing, or withdraw, your consent for cookies.
Performance of a contract. We may need to collect and use your personal information of FlexBooker users, as applicable, to perform our contractual obligations.
Legitimate Interests. We may use your personal information for our legitimate interests to provide our Platform and services and to improve our services and the content on our Platform. We process information on behalf of our customers who have legitimate interests in operating their businesses. We may use technical information as described in this Policy and use personal information for our marketing purposes consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable law.
Our definition of non-personal information is any information that does not personally identify you or your customers. Non-personal information can include certain personally identifiable information that has been de-identified; that is, information that has been rendered anonymous. We and/or our third party service providers obtain non-personal information about you from information that you provide us, either separately or together with your personally identifiable information. We and/or our third party service providers also automatically collect certain non-personal information from you when you access our Website.
Website Usage Information
In addition to any personally identifiable information or other information that you choose to provide to us through the Website, we and our third-party service providers may use a variety of technologies, now and hereafter devised, that automatically collect certain web site usage information whenever you visit or interact with the Website. This information may include the page served, the time, information about your computer and internet connection, including browser type, operating system and IP address, the source of the request, the preceding page view, details of your visit to our Website, and other similar information.
[ We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here [INCLUDE AS LINK TO DO NOT TRACK DISCLOSURES] for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking. ]
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. FlexBooker does not control third parties’ tracking technologies contained at some content or applications, including advertisers, ad networks and servers, or how they should be used. If you have any questions about an advertisement or other targeted content you may contact the responsible provider directly.
The technologies we use for automatic data collection may include:
Web Beacons. Small graphic images or other web programming code called web beacons (also known as “1x1 GIFs” or “clear GIFs”) may be included in our web pages, various aspects of Website functionality and e-mail messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Website, to monitor how users navigate the Website and to count how many e-mails that were sent were actually opened.
Cookies. A cookie is a data file placed on a Computer when it is used to visit the Website. Cookies may be used for many purposes, including, without limitation, tracking user preferences and web pages visited while using the Website. You may be able to remove, reject and/or disable some types of cookies using your browser’s preferences or other programs. Some features of the Website may not function properly or may operate slowly if you disable, delete, or refuse to accept cookies. Some of the cookies we use may be “Flash” cookies. A Flash cookie is a data file placed on a Computer via the Adobe Flash plug-in that may be built-in to or downloaded by you to your Computer. While they are harmless, depending on your browser, these cookies may not be deleted when your cookies are deleted or disabled and, in some instances, they may cause your cookies to reappear in your browser. Please check your browser to determine where these types of cookies are stored and how they may be deleted or disabled.
Mobile Device Identifiers. Certain mobile service providers uniquely identify mobile devices and we or our third-party service providers may receive such device information if you access the Website through mobile devices. Certain features of our Website may require collection of mobile phone numbers, and we may associate that phone number to mobile device identification information. Additionally, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we or our third-party service providers may receive this information.
Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Website, such as functions of the Website that you use and links you click on. The code is temporarily downloaded onto your Computer from our web server or a third-party service provider, is active only while you are connected to the Website, and is deactivated or deleted thereafter.
Passive Means. Information collected through passive means may be non-identifying or may be associated with you. In the latter case it will be treated as personally identifiable information. We use non-personal information in a variety of ways, including to help analyze site traffic, understand customer needs and trends, carry out targeted promotional activities and to improve our services. We may use your non-personal information by itself or aggregate it with information we have obtained from others. We may share your non-personal information with our affiliated companies and third parties to achieve these objectives and others, but remember that aggregate information is anonymous information that does not personally identify you. We may provide our analysis and certain non-personal information to third parties (who may in turn use this information to provide advertisements tailored to your interests), but this will not involve disclosing any of your personally identifiable information.
Your Rights and Choices Account. In order to keep your personal information accurate and complete, you can log in to review and update your account information, including contact and billing information, via your account settings page. You may also contact us to request information about the personal data we have collected from you and to request the correction, modification or deletion of such personal information. We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account or request we delete or no longer use your account information to provide you Services, contact us at firstname.lastname@example.org or the address set forth at the end of this Policy. Subject to applicable law, we will retain and use your account information only as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. E-mail. As described above, if you do not wish to receive promotional emails from us, you may opt out at any time by following the opt-out link contained in the email itself. Please note that it may take up to ten (10) days to process your request. Please also note that if you opt out of receiving marketing communications from us, we may continue to send to you service-related emails which are not available for opt-out. If you do not wish to receive any service-related emails from us, you have the option to deactivate your account. Cookies. You may also refrain from providing, or withdraw, your consent for cookies. Your browser’s help function should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time. Third Party Analytics Services. Some of the services used provide the ability to opt-out. You may opt-out of Google Analytics’ and Mixpanel’s services using Opt-Out Features on their respective websites.
How We Share
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
How We Use
Personally Identifiable Information
Website Usage Information and Non-Personal Information
We may use the non-personal information for a variety of purposes, including to enhance or otherwise improve the Website. In addition, we may collect your IP address and other unique identifiers for the particular device you use to access the Internet, as applicable (collectively, referred to herein as a “Device Identifier”). A Device Identifier is a number that is automatically assigned to your Computer. When analyzed, usage information helps us determine how our Website is used, such as what components of the Website are used most frequently. We may associate your Device Identifier or non-personal information with the personally identifiable information you provide, but we will treat the combined information as personally identifiable information.
Information You Provide About A Third Party
If you send someone else a communication from the Website, such as sending Website-related content or functionality to your customers, the information you provide (e.g., names, e-mail addresses, etc.) is used to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person or we otherwise indicate. Please be aware that when you send correspondence to customers and other third parties through the Website, your e-mail address and other personally identifiable information may be included in such communication.
Information Third Parties Provide About You
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
If you send us an e-mail with questions or comments, we may use your personally identifiable information to respond to your questions or comments, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send non-public personally identifiable information, such as passwords, social security numbers, credit card or bank account information, to us by e-mail. Further, we may send you e-mail under the following circumstances: (a) if you request a particular service or sign up for a feature that involves e-mail communications; (b) if it relates to purchases you have made with us (e.g., payment of monthly license fees, Website updates, customer support, etc.); (c) if we are sending you information about our other products and services; (d) if you consented to being contacted by e-mail for a particular purpose; (e) if you send us an e-mail, post information on the Website or otherwise submit information to us electronically, we may e-mail you to follow-up or otherwise communicate with you with respect thereto; (f) to provide you legal notices or notices with respect to your use of the Website; or (g) to otherwise facilitate a transaction between us. In certain instances, we may provide you with tools on the Website that will allow you to set your preferences for receiving e-mail communications from us; that is, agree to some communications but not others. Where made available to you, you may “opt out” of receiving future, third-party, commercial e-mail communications from us by clicking the “unsubscribe,” or other then applicable link, or by following the instructions included at the bottom of some e-mails we send; provided, however, we reserve the right to send you transactional e-mails such as customer service communications and billing-related information and notifications.
Upon your consent, we may send you SMS messages under the following circumstances: (a) if you request a particular service or sign up for a feature that involves SMS communications; (b) if it relates to purchases you have made with us (e.g., payment of monthly license fees, Website updates, customer support, appointment reminders, etc.); (c) if you consented to being contacted by SMS for a particular purpose; and (d) emergency circumstances. Where made available to you, you may “opt out” of receiving future, third-party, commercial SMS communications from us by sending an email with your request to privacy@FlexBooker.com . We will not charge you for text messages, however, message and data rates may apply.
Sweepstakes, Contests and Promotions
We may offer sweepstakes, contests, and other promotions through the Website that may require registration. By entering any promotion, you are agreeing to the official rules that govern that promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the promotion to use your name, voice and/or likeness in advertising or marketing associated with the promotion. If you choose to enter a sweepstakes, contest or other promotion, personally identifiable information may be disclosed to third parties or the public in connection with the administration of such promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the promotion’s official rules, such as on a winners list.
Transfer of Assets
As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all (or substantially all) of our assets, the personally identifiable information and non-personal information we have about you will be transferred to and used by this acquiring entity, though we will take reasonable steps to ensure that your preferences are followed. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.
Third Party Ad Server Network
Notwithstanding anything herein to the contrary, we reserve the right to disclose any personally identifiable or non-personal information about you if we are required to do so by law and/or if we believe that such action is otherwise necessary to: (i) fulfill a government request; (ii) conform with the requirements of the law or legal process; (iii) protect or defend our legal rights or property, our Website, or other users; or (iv) in an emergency to protect the health and safety of our Website’s users or the general public.
Your California Privacy Rights
Residents of the State of California, under certain provisions of the California Civil Code including but not limited to California Civil Code Section § 1798.83, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third party direct marketing purposes. To make such a request, please send an email to privacy@FlexBooker.com or write to us at the below address. In your request, please attest to the fact that you are a California resident and provide a current California address for our response.
225 W 1st Ave
Columbus, OH 43201
Attn: California Privacy Request
Keeping Your Information Secure
We have implemented security measures that are in compliance with applicable laws and that we consider reasonable and appropriate to protect against the loss, misuse, disclosure and alteration of the information under our control. Please be advised, however, that while we strive to protect your personally identifiable information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction or inadvertent disclosure of your personally identifiable information. In the unfortunate event that your “personally identifiable information” (as the term or similar terms are defined by any applicable law requiring notice upon a security breach) is compromised, we may notify you by e-mail (at our sole and absolute discretion) to the last e-mail address you have provided us; provided, however, delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation. From time to time we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Our Website may link to or contain links to other third party websites that we do not control or maintain, such as in connection with purchasing services and products referenced on our Website and banner advertisements. We are not responsible for the privacy practices employed by any third party website. We encourage you to note when you leave our Website and to read the privacy statements of all third party websites before submitting any personally identifiable information.
Third Party Applications
Third party applications may be available via the Website. The owners of these applications (“Third Party Owners”) may collect personally identifiable information from you and may have their own policies and practices. We are not responsible for how Third Party Owners or their applications use your personally identifiable information. These Third Party Owners may have their own terms of service, privacy policies or other policies and ask you to agree to the same. We are not responsible for these policies or the practices of Third Party Owners. Be sure to review any available policies before submitting any personally identifiable information to a third party application or otherwise interacting with it.
Contact and Opt-Out Information
We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable. Please, note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of our Website. Also, please note that it is not always possible to completely change, remove or delete all of your information from our databases and that residual data may remain on backup media or for other reasons and that our obligations with respect to deleting information is limited. Also, if you have made any public postings on or through the Website, these communications are generally not removed by us.
Consent to Transfer of Information to the United States
The Website is stored and processed in the United States and intended for users located in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Website and/or providing us with any information, you consent to this transfer and processing of your information in the United States.
649 City Park Avenue
Columbus, OH 43201
or, via email at privacy@FlexBooker.com .
Thank you for visiting FlexBooker.com.