Online booking software is a great tool to integrate into your everyday business strategy. It saves you time, helps attract customer and keep up with your business’ busy schedule. Like with any tool, though, you have to think of the ways to maximize its usefulness. In this blog post we will describe the methods to do so. So let’s dive in.
Use Online Payments
Make sure to employ this feature when you decide to implement your online booking software. Many benefits will come with it. First, it will ease the process of paying for your service. Customers nowadays value comfort quite highly so once they realize you take steps to make them feel that way they will start suggesting your business to their friends and family. And that’s ultimately what you want – more customers and higher profit.
Be Transparent About Your Prices and Cancellation Policies
Transparency is extremely important to many potential clients of yours – always keep that in mind. Think about all the things that would be useful for the customer to know and make that information easy to find and comprehend. Share the prices of your services, do not be afraid to show clients a change in them depending on the time or any other factors. What comes to cancellation policies, make them crystal clear so that people always know what to expect.
Flexbooker also makes the job easier for your by sending appointment reminders, making sure customers do not forget about their booking.
Flexbooker is an online booking software that sends you reports on your bookings data every single month. Using these reports you can analyze the state of your business’ traffic, most and least popular services, service providers and time slots. Using this information you can tweak your strategy in certain ways and make your business run more smoothly. This takes us to the next part of the blog post.
Create Promotions and Deals
Implementing promotions and special offers in one of these ‘certain ways’ we mentioned earlier. It will help greatly once you identify your least popular time slots, for instance. On those days make an offer that will attract customers who would rather benefit from a good promo than come on the most suitable day for them.
Empower Your Employees
Think of how much time your staff spends every day on taking booking requests. They sit around waiting for calls or, on some days, do not manage to physically keep up with the flow of calls and simply miss some of them. With an online booking software like Flexbooker they will need to do neither of these. A lot of free time will be on their hands and you could distribute it by tuning their potential into more channeling tasks. This will keep your staff happy, be more interesting and profitable for both them and you.
This concludes our 5 ways of making the most out of your online booking software. Use those and let your business flourish and grow in an effective way.