If you have been giving thought to installing an online appointment booking system, then this blog post is for you. A good system is full of features that you will find very much useful. These will help you keep your workday organized, help you manage your time, and stay efficient. Here, we will discuss 5 main reasons you should invest in a booking system ASAP. Let’s get right to it.
Integration
Don’t think that installing an online appointment booking system is difficult. On the contrary, it is pretty easy and simple. You should be able to install the widget without any hardships. Shortly after, your scheduling system should be ready for your customers to see. A good system will allow your layout to adapt to the device your customer is using. This could be a phone, tablet, or computer.
Customization
Upon installation, you will be able to customize your booking system. For example, you can add or remove certain fields that you need your customers to fill in and you can customize the times and days you allow an appointment to be booked as well. This will help you maintain a well-organized schedule.
Automated Reminders
This is a handy feature that comes with online appointment booking systems. Basically, on the day of the appointment, your customers will receive a reminder of the booking. This feature is fully automated, meaning you set it up once, and you don’t have to worry about it again. Your customers can receive this reminder through text or through email. The message within the reminder is fully customizable. You choose what to write in the text or email, and it is automatically sent to your customers.
Daily and Monthly Reporting
This feature alone should be a good enough reason for you to set up an online appointment scheduling system. Daily reports will show you all the bookings you have scheduled for the day. It will also show any cancellation that has been made within the last 24 hours. Your daily report will be sent to you every day in the morning. This will allow you to have a clear view of how busy your day is going to be. Monthly reports, on the other hand, will give you a recap of your month, i.e. your most popular service type, your most loyal customers, your best employee, etc.
Receiving Online Payments
Last but not least, the ability to receive online payments is also a great reason to get a scheduling system. You and your customer will benefit from this. Your customers can easily pay for their appointments through their credit cards. You, on the other hand, can authorize the credit card for a no-show fee, and you choose exactly how much you want to charge.
Here we discussed 5 main reasons you should set up an online appointment booking system for your business. Easy integration and customization, coupled with automation and reporting, will give you everything you need to take your business to the next level.