Running a business has changed greatly over the last decade. Newer, simpler and more effective tools have become an inseparable part of running a small business, like massage therapist salon. One of such tools that we consider to be a great addition to your toolset is a massage therapist online booking system. Let’s get into the 3 main reasons we find it so useful.
Instant and Easy Access
Your website has to be easy to navigate through in general. Now for many customers that includes having a simple online booking system installed and ready to use. If they do not find such a tab on your massage therapist website they could go looking elsewhere. Why? Because massage therapist online booking system makes it very easy for a potential customer to schedule an appointment. Online booking is also a system that allows to create an appointment 24/7, extending your customer service hours and making bookings available whenever the customer wishes or has free time to book a visit to your massage therapist salon.
Complete Service & Pricing Information
Business transparency is not only highly important nowadays but also very attractive and important to the customer. Having information on all types of services you provide, their prices and payment methods makes the customer choose you over your competitors who lack this information on their websites. So with a massage therapist online booking system you can do just that. You can choose which services and time slots you want to make available for online booking. Add descriptions and important details for each service type and perhaps each service agent. Add photos or videos if there are any. Your website is your real estate. Provide the most complete and credible information about your business and services, so that the customer does not have to look anywhere else.
Meeting Customer Expectations
In the age of digital you need to understand that customer behavior has changed. Especially millennials have higher expectations of businesses in terms of digital tools they use. So if you want to appeal to today’s customer you need to enhance your website with efficient customer-facing tools. A good example is a massage therapist online booking system. Your customers will definitely notice and value that you are able to stay on top of your game. Among other things, customers now expect a business to provide an online payment solution for their services. Flexbooker, as an online booking system, allows you to process online payments securely. It also enables you to have non-refundable rates and charging no-show fees for most popular time slots. This flexibility is something you need as a business, but also a feature your customers will love.
This sums up our 3 reasons to integrate a massage therapist online booking system into your website. After all, acquiring more customers, making your booking system more efficient and being able to analyze your customer’s appointment data is a set of advantages every small business strives to have.